FAQ

 

1. What types of floors can your deep cleaning service restore?

Our deep cleaning service is designed to restore the shine and remove spots and stains from all types of floors, including hardwood, laminate, tile, vinyl, and concrete.

2. How long does the deep cleaning process take?

The duration of the deep cleaning process depends on the size of the area and the condition of the floor. On average, it takes approximately 2-4 hours to deep clean a standard-sized room.

3. What is included in your damp proofing treatment?

Our damp proofing treatment offers a sustainable solution to damp walls. It involves the application of a specialized waterproofing membrane that prevents moisture from seeping through the walls. The treatment also includes a 10-year zero maintenance cost guarantee.

4. How can I request a deep cleaning service or damp proofing treatment?

To request our services, you can contact us through email at enq@scrubberindia.store or call us at 8585093930. Our team will assist you with scheduling an appointment and providing further information.

5. What is your refund policy?

We have a 3-day return policy for our products. If you wish to return an item, it must be in the same condition as when you received it, unused, with tags, and in its original packaging. Please contact us at enq@scrubberindia.store within 3 days of receiving the item to initiate the return process.

6. Do you accept returns for all items?

We accept returns for most items, except for perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any concerns about a specific item, please reach out to us for clarification.

7. How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you about the approval of your refund. If approved, the refund will be processed within 6 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

8. Can I exchange an item?

If you wish to exchange an item, we recommend returning the original item and making a separate purchase for the new item. This will ensure a faster and smoother process.

9. What if I receive a defective or damaged item?

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and take the necessary steps to make it right.

10. What is the European Union cooling off period?

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 2 days, without providing a justification. The same conditions apply as mentioned in our refund policy.

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* Our All Price is Calculated with Metric Square feet. Or As Per Count. WhatsApp Booking is Also Available for All Ask. 

If you Have a Property to clean. Suppose Area is 500 Square feet? 

Bill will 500xRate(5/-)=2500/- Will Final Bill. 

You Can Pay After Work COD. 

Contact for ask :- info@scruber.in

WhatsApp+91 8585093930